• Ownership

We believe that we are accountable for our company’s successes and failures, and treat the company long-term goals as our own.

• Transparency

We truly value open-mindedness and transparency when we communicate. We believe it is the best way to build trust within teams.

• Passion

Passion is what wakes us up in the morning and drives us forward to reach goals. We seek to create shared passion for everyone on the team.

• Ethics

We strive to maintain the highest standards with our customers, and we work to only make promises that we know we can keep.

• DIVERSITY

We value diversity among our teams because it brings in innovative ideas and helps us broaden our worldview. Our hiring philosophy is based on this as well.

• FUN

We work hard but we also make time every day   for fun. We truly believe that a team that plays together, stays together.

• PEOPLE

We build our organization from within, promoting and rewarding people regularly and  we  believe that our people are always our strongest asset.

• OUR CLIENTS

We are a travel company so we   are always putting our clients first. We relish in diving deep into user psychology and understanding what makes them tick.

• EXCELLENCE

In everything we do we aim for excellence but we refuse to let perfection hold us back.

• RESPECT:

We work together with our customers, employees, partners, and suppliers with respect and integrity to develop and maintain long-term, professional and win-win working relationships. We treat each other as we wish to be treated

• TEAMWORK:

The best solutions come from working together with colleagues, clients and suppliers. We all work together, building strong partnerships and relationships with all people impacted by or interested in our activities. Besides, we believe sharing experience, resources and opportunities is effective to achieve mutual success and ensuring that every holiday we book is the best it can be.

• Innovation and creativity

We promote agility in change, development of new ideas, questioning of our processes for continuous improvement, differentiation and greater value for our services.

• Services Quality

Service quality is one of our most important values which demands all our effort, determination, and courage to be successful in what we are doing and the services we are providing. We conduct our work with dedication and without mistakes, optimizing delivery time and putting effort into what we do to achieve results of quality.

If you are familiar with this position, have a flair for client communication and understand consumer behavior, we’d like to meet you.

Travel Consultant 

Combine your strengths with sales, consulting, and relationship building to help our customers explore the world on our international travel programs. Own your territory, shape its direction and drive its sales growth. Be challenged and supported in a one of a kind culture surrounded by thoughtful and brilliant people. Take pride in being part of an organization which is shaping the global perspective of the next generation. In addition to all of that you will also receive: monthly base salary and unlimited bonus, market-leading healthcare and benefits, outstanding vacation time – 3 weeks to start – 4 weeks in year two, paid international travel at least once a year, comprehensive training and professional development, frequent tour sales competitions with amazing rewards, complimentary in-house language classes and other numerous benefits and bonuses.

If you think you meet the requirements of this position, feel free to send us your CV. Due to the high number of applications we receive, unfortunately, we cannot answer every letter instantly, but you will get a reply as soon as possible.

Junior Travel Agent

Travel Agents provide an intermediary service between clients and suppliers to plan leisure and business travel arrangements. These services may range from straightforward tasks such as booking direct flights to coordinating entire travel experiences including itineraries, accommodation, transport, tours and visas.

a Junior Travel Agent, your key responsibility will be to simplify the process of arranging travel for your clients using your knowledge of the industry. Travel Agents provide expert advice, secure the best value options for their clients, and ensure they have a positive travel experience.

Junior Travel Agents may specialize in a particular field such as domestic travel, international travel, corporate travel, or tours. Specialties can also be destination-specific, usually based on a Travel Agent’s familiarity with a particular region. Most Travel Agents work in a sales environment in a retail travel agency, call center or online agency, and make a commission on the bookings made.

Marketing Executive 

Marketing executives are involved in developing marketing campaigns to promote a product, service or idea. It is a varied role that includes planning, advertising, public relations, event organization, and research. This is a great opportunity for a Marketing Executive to promote and develop the company’s portfolio of products through email, CRM, direct mail and sales support. The successful candidate will support increasing sales and driving traffic to the website through regular email campaigns, e-newsletters, and updates. The candidate will also work closely with design agencies to execute advertising and direct mail campaigns.

As Marketing Executive of Paul Tour Safari , you will be required to regularly produce branded email campaigns, use the CRM system to segment and profile customers, work closely with design agencies to execute offline advertising campaigns, support with trade shows and events to increase brand awareness.

Senior Business Travel Consultant 

Join our team as a Senior Business Travel Consultant and help us provide excellent service and support to our clients. In this role, you will embody the mission of our Travel Consultants around the globe as you strive to “Deliver the Perfect Trip”. You will be specifically responsible for delighting the traveler/travel arranger, building commercial value, and strengthening our agency in a way that balances the requirements of all stakeholders and positions our workforce as a key differentiator for our business. If you are interested in growing a career within the travel industry and fit the requirements outlined below – we want to speak with you!

At Paul Tour Safari we have a unique and compelling culture as an employer defined by our people and supported by our Core Values. Our employees feel a genuine respect for one another, act with uncompromising integrity and feel proud of our global market leadership. They value working together, embrace opportunities for continuous learning and have an intense desire to serve customers.

Customer Services Consultant 

We are currently looking for brilliant, compassionate, full-time customer service professionals to join our Customer Experience Team! Interested in supporting the travel industry? Together, our team assists our clients’ hosts and guests to ensure they have the best support and an excellent experience every time. We’ve got it covered 24/7/365 all over the world.

The Customer Service Consultant at Paul Tour Safari will deal with customers efficiently over the phone to make amendments to bookings, deal with customer cancellations and offer alternatives. The Customer Service Consultant will also advise clients of any flight and accommodation changes whilst providing good customer service at all times. If you have the necessary experience and would like to become a part of our team, feel free to send us your CV today!

Sales Manager 

We are looking for an effective, persuasive and committed Sales Manager with a solid background in luxury travel. You will work alongside other members of our team, planning company strategy, delivery of sales performance continuously in line with Paul Tour Safari commercial and business goals.

Your responsibilities as Sales Manager at our tour agency will include adopting a hands-on approach, establishing, managing, and mentoring the sales and customer service teams. You will also have to inspire to drive sales and focus on improving customer experience as well as contribute to the development of sales strategies and setting of sales & service targets. Management of a pre-agreed percentage of the teams’ calls is an important part of our sales managers’ responsibilities. This and other responsibilities will give you an opportunity to grow as a professional at SunTravel.

Reservations Consultant 

We are looking to recruit an enthusiastic Reservations Consultant to work alongside the Sales Team on a day-to-day basis. The Reservations Consultant is responsible for handling, converting and closing inquiries to a successful conclusion within agreed service levels. You will provide a dedicated service offering accurate information on availability, costs, ensuring all reservations are completed accurately and checked thoroughly. The role requires following up on inquiries to maximize sales opportunities, building rapport to ensure a good long-term client relationship along with the maximizing use of net fares and consolidators to optimize profit margins.

Excellent written and spoken English communication skills are required to ensure accurate, professional emails, itineraries and account information. A professional, friendly approach with good organizational skills along with the ability to work to deadlines and remain calm under pressure is also necessary. If you have a minimum of 12 months computer reservations systems experience using the Sabre GDS system and also Amadeus or related computer reservations systems we would like to hear from you.

Travel Sales Advisor

This is a fantastic opportunity for someone who is enthusiastic about travel and wants to begin their career with a market leading Travel Company with an excellent reputation. You will be joining a company that is extremely passionate about what it does and always looks after its staff. You will be working in a state of the art contact center based in USA, handling predominantly inbound calls from international customers regarding new travel bookings and reservations. Previous travel experience is not essential for this role, as first class training is provided to ensure you get off to a flying start!

Your responsibilities as Travel Sales Advisor will include answering inbound reservations calls from customers who want to book worldwide travel, adding value where possible; striving for first contact resolution for all customers; offering exceptional customer service, which exceeds all customers’ expectations; meeting and exceeding individual and team KPIs, promoting travel opportunities through the use of personal travel experiences and training.

Tour Manager 

Tour managers at Paul Tours  organize and accompany groups of holidaymakers on tours to a wide variety of the USA and overseas locations. They are responsible for ensuring travel arrangements for holidaymakers run as smoothly as possible from beginning to end, as well as providing them with practical support throughout the trip. Tour managers have in-depth knowledge of a particular area/region and may act as tour guides during the tour. On overseas tours, they use their language skills and knowledge, for example of the culture or history of an area, to ensure the tour goes smoothly and that holidaymakers enjoy themselves. Most tour managers work on a self-employed basis for tour operators, ranging from international companies to small, special interest operators.

This is a demanding, varied and rewarding role, which includes welcoming groups of holidaymakers at their starting point and announcing details of travel arrangements and stop-over points; checking tickets and other relevant documents, seat allocations and any special requirements; helping with passport and immigration issues; assisting holidaymakers check-in and settle into their accommodation; communicating a range of information on itineraries, destinations and culture; and a lot more responsibilities that can polish your skills and help get benefit from this job.

Send your Cv on info@paultoursafari.com